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Luton Borough Council

Luton Smiling Together programme

 

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What is the programme about?

We want to give more support early on to people with serious mental health conditions to try and help avoid crisis.

Crisis is distressing, stops people from living their lives the way they want to and costs support services a lot of money.
We’re linking council and health data to identify people living in Luton with serious mental health conditions who may be at risk of having a crisis. We want to offer support to people early on and help prevent crisis.
Potential triggers for crisis could be:

  • bereavement
  • relationship breakdown
  • domestic abuse
  • financial difficulties
  • housing difficulties

Starting in July 2025, support will be provided by a phone call from a trained mental health professional (a ‘case coordinator’) to see how the person is doing and see if any further support is needed. If someone needs help, the case coordinator will make sure they get it.

Your mental health is as important as your physical health

If you or someone you know needs mental health support, help is available. Visit your physical and mental health page for links to helpful services and advice.

Your feedback

We would like to hear from you about our service, please click the button below to provide feedback.

Send us your feedback

How to opt out of sharing your data

You have the right to opt out of sharing your data with the Luton Smiling Together programme at any time you choose. Click the button below to find out more.

How to opt out

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© 2025 Luton Council, Town Hall, Luton LU1 2BQ